> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nexdev.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Fixes for common nexdev_watermark issues — editor access, logo uploads, and saved settings.

## The editor does not open

* Confirm you have the permission. Members of `group.admin` receive `nexdev_watermark.manage` automatically unless `Config.ManageGroup` is `'none'`.

* If you manage ACEs yourself, verify your permissions config contains:

  ```cfg theme={null}
  add_ace group.admin nexdev_watermark.manage allow
  ```

* Check the resource folder is named exactly `nexdev_watermark` — a renamed folder breaks the permission grant.

* Make sure `ox_lib` starts **before** `nexdev_watermark` in `server.cfg`.

## Logo upload fails

* Uploads require a FiveManage API token: `set nexdev_fivemanage_key "..."` in `server.cfg`.
* Verify the token is valid in your [FiveManage](https://fivemanage.com) dashboard.
* You can always paste a direct image URL instead of uploading.

## Changes do not save or reset after restart

* Watch the server console for errors when you press **Save changes** — the server writes `data/config.json` inside the resource.
* Confirm the server process can write to the resource folder (some hosts mount resources read-only).
* If the file is corrupted, stop the resource, delete `data/config.json`, and start it again — the watermark returns to defaults.

## The watermark is invisible

* Run `nexwm show` from the server console — someone may have hidden it with `nexwm hide`.
* Check another resource is not hiding it through the `SetWatermarkVisible` export.
* The watermark auto-hides in the pause menu, the inventory, and during txAdmin announcements — close those and it fades back in.
* Check the opacity setting in the editor.

## Missing or wrong translations

* Keys missing from your locale file fall back to English — copy any new keys from `locales/en.json`.
* After editing a locale file, restart the resource to apply.

## Still stuck?

Reach the team on [Discord](https://discord.gg/nexdev) — see [Support & contact](/general/support) for what to include in a ticket.